Emergency Ambulance Service

The Emergency Ambulance Service (EAS) is dedicated to providing consistent, timely and clinically excellent prehospital emergency care to patients. The EAS team works together harmoniously to ensure quality prehospital emergency care and transport. The EAS operates 24 hours a day, year round.

All emergency calls are handled by one of our qualified Emergency Medical Dispatchers. All calls are assigned a priority level based on the presenting nature of the illness or the mechanism of injury as follows:

• Priority 1 ALL CASES where there is existing or potential threat to life and limb. Any case where is the possibility of Airway, Breathing, Circulation (ABC) compromise falls into this category and are considered emergent. Examples include significant motor vehicle accidents, events of significant interpersonal trauma, acute cardiac and respiratory conditions etc.
• Priority 2 These are serious calls and are considered urgent but not emergent to the level as described for Priority 1 calls.
• Priority 3 Non-emergency transports and requests.